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Error code · Dryer

ASKO T5 Dryer Message “Protection Enabled (Screen Lock)”

On the touch display of an ASKO T5 tumble dryer (TD86 platform, for example the T5HXLG.U), this message means the screen lock is on. The lock keeps stray touches, such as a child's hand or a…

Low risk · DIY check OK
Code
Protection enabled (screen lock)
Appliance
Dryer
Brand
ASKO
Warranty
30-day workmanship

What Protection enabled (screen lock) means

On the touch display of an ASKO T5 tumble dryer (TD86 platform, for example the T5HXLG.U), this message means the screen lock is on. The lock keeps stray touches, such as a child's hand or a wet cloth, from changing the program. It is a protection setting and not an error. Nothing is wrong with the dryer, and the screen only needs to be unlocked before you can use it again.

Common causes of Protection enabled (screen lock)

  • The touch screen lock was switched on, by you or by someone else in the home
  • A stray touch that turned the lock on
  • Nothing wrong with the dryer itself
✓ One safe check you can try

1. Find the two icons at the bottom of the screen, a lock icon and the icon to its left. 2. Drag the left icon toward the lock icon until the screen unlocks. 3. Or press both icons at the same time, which also releases the lock. 4. If the screen still does not respond, schedule service.

! Why to stop there
  • Whether the screen answers touch after it is unlocked
  • Whether a damp or cracked display is making false touches
  • Whether the control board reads the display correctly
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Protection enabled (screen lock)Protection enabled (screen lock) questions
Does this message mean my dryer has a problem?

No. It means the lock is on, which is a protection feature, so you will not see a repair need here. Unlock the screen and the dryer works as usual.

How do I unlock the screen?

Drag the left icon toward the lock icon, or press both icons together. Either move releases the lock and lets you pick a program again.

What if the screen ignores my touches?

Then the display or control may need testing, and we check it on site. We can take it from here. Schedule service by calling us or filling out the online form, and expect a written price before any tools come out, along with a 30-day workmanship warranty.

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Still unsure about Protection enabled (screen lock)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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