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Error code · Dryer

ASKO T5 Dryer Message “Please Close the Door”

If your ASKO T5 tumble dryer (TD86 platform, such as the T5HXLW.U, T5HXLT.U or T5HXLG.U) shows PLEASE CLOSE THE DOOR, that is a plain instruction, not an error. The dryer will not start or resume a…

Low risk · DIY check OK
Code
PLEASE CLOSE THE DOOR
Appliance
Dryer
Brand
ASKO
Warranty
30-day workmanship

What PLEASE CLOSE THE DOOR means

If your ASKO T5 tumble dryer (TD86 platform, such as the T5HXLW.U, T5HXLT.U or T5HXLG.U) shows PLEASE CLOSE THE DOOR, that is a plain instruction, not an error. The dryer will not start or resume a program while its door is open, so it asks you to shut the door first. Once the door is closed and latched, the program can begin or pick up where it left off.

Common causes of PLEASE CLOSE THE DOOR

  • A door that is not fully shut
  • Laundry or lint caught at the edge of the door opening
  • A door latch or switch that does not register a closed door
✓ One safe check you can try

1. Push the door shut until you feel it latch. 2. Look for clothing caught between the door and the dryer. 3. Wipe lint off the door edge and the opening. 4. Start or resume the program. If the message stays with the door shut, schedule service.

! Why to stop there
  • Whether the door latch closes fully
  • Whether the door switch registers the closed door
  • Whether the message is the only sign or the dryer also shows an error
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
PLEASE CLOSE THE DOORPLEASE CLOSE THE DOOR questions
Is PLEASE CLOSE THE DOOR an error?

No. It is the dryer's instruction that the door must be closed before it can start or resume a program. Closing the door normally clears the message right away.

The door is shut but the message stays. Why?

Then the latch or the door switch may not be registering the closed door. Check for caught laundry or lint, and if it persists, we test the switch.

Can you fix a door latch problem?

Yes. To set up a visit, call us or fill in the online form. We put the price in writing before work begins, and we stand behind the repair with a 30-day workmanship warranty.

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Still unsure about PLEASE CLOSE THE DOOR?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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