Error code · Dryer

ASKO Dryer Code E11: Lost Contact with the Drum Motor

Medium · inspection needed

Code: E11
Appliance: Dryer
Brand: ASKO
Warranty: 30-day workmanship

What E11 means

Showing up on ASKO T5 series tumble dryers (TD86 platform, among them the T5HXLW.U and T5HXLT.U), E11 is a BLDC communication error. BLDC stands for brushless DC, the type of motor that turns the drum, and it has its own small driver that talks to the main control. E11 means that conversation has broken down, so the control cannot command the drum motor. The cycle stops and the display shows the code.

Common causes of E11

The connection between the main control and the drum motor driver
The motor driver electronics
The drum motor itself

✓ One safe check you can try

1. Start with a simple off-and-on restart of the dryer. 2. Close the door firmly and start a short program. 3. If E11 comes back, do not keep running cycles; schedule service instead. 4. Keep the area around the dryer clear so we can pull it out for the visit.

! Why to stop there

Whether the break is in the wiring, the motor driver or the motor
Whether the drum turns freely by hand once the dryer is unplugged and cooled
Which replacement part fits your dryer, confirmed before we quote

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Dryer codes

Protection enabled (screen lock)ASKO T5 Dryer Message "Protection Enabled (Screen Lock)" SENSORASKO T761 and T781 Dryer Message "Sensor" THERMISTORASKO T761, T781 and TD70 Dryer Message "Thermistor" F2ASKO T731 Dryer Code F2: Power Cut or Three-Hour Drying Limit F29ASKO TD70.1 Heat-Pump Dryer Code F29: Evaporator Needs Cleaning F3ASKO T731 Dryer Code F3: Thermistor Problem F30ASKO TD70.1 Dryer Code F30: Cycle Ran Over 200 Minutes F4ASKO T731 Dryer Code F4: Overheat Protection Tripped

E11E11 questions

What is BLDC on my ASKO dryer?

It is the brushless DC drum motor and its driver. The driver takes orders from the main control, and E11 means those messages are not getting through.

Does E11 mean the drum motor is dead?

Not necessarily. The code points to the communication link between the control and the motor, so we test the wiring and driver before we call the motor a problem.

Do you service these dryers?

Yes. Our visit starts when you call us or fill out the online form. We give a written price before any repair, and each repair is covered by a 30-day workmanship warranty.

Book a visit

Still seeing E11?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 804-6320