Error code · Washer

ASKO W5 Washer Message “Warning – Drum Cleaning”: Cleaning Reminder

Low risk · DIY check OK

Code: Warning - Drum cleaning
Appliance: Washer
Brand: ASKO
Warranty: 30-day workmanship

What Warning - Drum cleaning means

On ASKO W5 series washers, such as the W5114RXLW, the display asks you to run the Drum Cleaning program when residue builds up inside the machine. This is a maintenance reminder, not an error, and nothing is broken. Left alone, the residue can cause odors and, over time, drain or filter problems. The message stays until the cleaning program has been run.

Common causes of Warning - Drum cleaning

Detergent and softener residue in the dosing container and dispenser
Film or lint on the door gasket
Debris in the pump filter and supply hose
Time since the last Drum Cleaning program

✓ One safe check you can try

1. Clean the dosing container and the detergent dispenser. 2. Wipe the door gasket and clean the water supply hose screen. 3. Clean the pump filter. 4. Run the Drum Cleaning program. 5. If the message keeps coming back right after cleaning, schedule service.

! Why to stop there

If the message returns right after a clean cycle, we check whether the washer counts cleanings correctly
Heavy residue or odor that stays after cleaning can mean slow draining, which we test
We give a written price before work, and a 30-day workmanship warranty covers any repair

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Warning - Drum cleaningWarning - Drum cleaning questions

Is Warning - Drum cleaning an error?

No. It is a reminder to run the Drum Cleaning program. The washer is working, and the message is there to keep residue and odors from building up.

What do I clean before running the program?

The owner's manual lists the dosing container, the water supply hose, the detergent dispenser, the door gasket and the pump filter. Clean these first, then run the program.

Why does the reminder keep appearing?

Frequent reminders can come from heavy detergent use or hard water. If it returns right after a cleaning cycle, we check whether the washer is counting or draining correctly.

Book a visit

Still unsure about Warning - Drum cleaning?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 804-6320