Error code · Washer

ASKO W5 Washer Code E12 Motor Control Error

On an ASKO W5114RXLW or a sister W5 series model, E12 means the washer has a motor error or a problem in the circuit that controls the motor. The drum may not spin, may spin unevenly,…

Medium · inspection needed

(713) 804-6320

Code: E12
Appliance: Washer
Brand: ASKO
Warranty: 30-day workmanship

What E12 means

On an ASKO W5114RXLW or a sister W5 series model, E12 means the washer has a motor error or a problem in the circuit that controls the motor. The drum may not spin, may spin unevenly, or the program may stop partway through. Water can be left in the drum when it stops, so check the load before you restart.

Common causes of E12

Motor and its connections
Motor control circuit on the electronics
Drive belt or drum that does not turn freely
Overloaded or badly balanced load

✓ One safe check you can try

1. Open the door once the drum has stopped and make sure the load is not packed or tangled. 2. Close the door and restart the program. 3. If E12 appears again, stop using the washer and schedule service, as the owner's manual recommends a technician for repeat errors.

! Why to stop there

A restart that works once does not tell us whether the motor or its control caused E12, so we test both
We check that the drum turns freely by hand before we point to the motor
Parts are confirmed and the price is written before we begin, and we warrant the work for 30 days

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

E7.2ASKO W5 Washer Shows E7.2: Too Much Detergent E9 / E9.1ASKO W5 Washer Code E9 or E9.1: Water Leak Detected F10ASKO W6 Washer Error F10: Overfilling F11ASKO W6 Washer Code F11: Drainage Error F12ASKO W6 Washer F12: Water Inlet Error FOAMINGASKO Washer Message "FOAMING": Too Much Suds OVERFLOWASKO Washer Message "OVERFLOW": Water Level Too High PRESSURE SENSOR FAULTASKO Washer Message "PRESSURE SENSOR FAULT": Water Level Sensor Problem

E12E12 questions

E12 stopped my ASKO W5 washer. What happened?

It is a motor error, or a motor control error. The washer could not drive the motor the way the program asked, so it stopped and showed the code.

Could a heavy load cause E12?

It can strain the motor, so unload and rebalance the washer, then restart. If E12 comes back with a small, even load, the motor or its control needs testing.

Is it safe to keep trying the program?

One restart is fine. Repeated tries with the same error can wear the motor or its control further, so after a second E12 we suggest waiting for service.

Book a visit

Still seeing E12?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 804-6320