Error code · Washer

ASKO W5 Series Washer Error E7: Water Draining Problem

A W5114RXLW or another W5 series washer from ASKO shows E7 when it cannot pump the water out of the drum within the time allowed. The program halts with water left in the drum and the…

Medium · inspection needed

(713) 804-6320

Code: E7
Appliance: Washer
Brand: ASKO
Warranty: 30-day workmanship

What E7 means

A W5114RXLW or another W5 series washer from ASKO shows E7 when it cannot pump the water out of the drum within the time allowed. The program halts with water left in the drum and the door locked. A clogged pump filter, a kinked drain hose or too much detergent are the usual causes, so they are the first places to check.

Common causes of E7

Pump filter clogged with lint, coins or small items
Drain hose kinked, blocked or set at the wrong height
Too much detergent, causing foam
Drain pump with a weak or jammed impeller
House drain that is partly clogged

✓ One safe check you can try

1. Restart the program. 2. Check and clean the pump filter, and check that the drain hose is clear, not kinked, and at the right height. 3. Make sure the drain itself is not clogged and use less detergent. 4. Press Exit again. 5. If E7 reoccurs, schedule service.

! Why to stop there

If the filter, hose and drain are clear, the drain pump or its wiring is next, and we test both
We check the drain pump with water in the drum, so we manage the water before we test
Our written quote comes before work, and we guarantee our workmanship for 30 days

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

E9 / E9.1ASKO W5 Washer Code E9 or E9.1: Water Leak Detected F10ASKO W6 Washer Error F10: Overfilling F11ASKO W6 Washer Code F11: Drainage Error F12ASKO W6 Washer F12: Water Inlet Error FOAMINGASKO Washer Message "FOAMING": Too Much Suds OVERFLOWASKO Washer Message "OVERFLOW": Water Level Too High PRESSURE SENSOR FAULTASKO Washer Message "PRESSURE SENSOR FAULT": Water Level Sensor Problem TEMPERATURE STOP FAULTASKO Washer Message "TEMPERATURE STOP FAULT": Temperature Control Problem

E7E7 questions

Why is water left in my ASKO washer with E7?

It is a water draining error. The washer could not empty the drum fast enough, so it stopped the program with water still inside.

Can too much detergent cause E7?

Yes. Foam slows the pump and can trigger the error. Use less detergent next time, run a rinse if foam remains, then restart.

How do I get the water out?

Follow the owner's manual to drain through the pump filter. Place towels and a shallow pan under it first, because the water comes out quickly.

Book a visit

Still seeing E7?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 804-6320