A rumbling or grinding sound during the spin often comes from worn drum bearings, though loose objects and an unlevel machine can sound similar. Rule out the simple causes first, because a bearing job is a larger repair, and using the washer through it can damage the drum shaft.
Rule Out the Easy Ones
- Empty the drum and check the pockets of the seal for coins or underwire.
- Make sure all four feet touch the floor and the machine does not rock.
- Check that the transit bolts from installation are not still in the back, if the machine is newly moved.
- Spin an empty drum by hand and listen.
What Points to a Bearing
A low, steady rumble that rises with spin speed is typical. So is a drum that wobbles when you push the top edge of it, or rust-colored stains near the seal. A thump on each turn suggests something loose rather than a bearing.
What We Cannot Conclude From the Sound
Noise travels through the cabinet, so the cause is hard to pin down by ear. We test the drum, the shocks and the motor by hand during the visit. If the bearing has failed, we explain the work involved and whether it is sensible on a washer of that age.
Stop using the washer if the sound is loud or the cabinet shakes. See our washer repair page.
Please do not try to open the back of the washer or take the drum apart. The drum is heavy, the parts are under tension, and a mistake can injure you or damage the machine. What helps most is a description of when the sound starts and how it changes as the spin speeds up.
For a closer look at the drum, call us or fill out the online form, and we will confirm a three-hour arrival window.